Living POV
The agency's standing position, evidence-gated and deterministic. Each proposition changes only when a qualifying event clears the gate in config/pov_policy.yaml; the change history below records every adoption, and “no change” is a valid outcome.
Source: pov/state.yaml · version 1 · 1 change recorded
Current POV
How retrieval/search/citation systems differ
pov-retrieval-systems
Each surface reaches the live web through a different retrieval and citation stack, so the same brand asset is discovered unevenly. Treat retrieval/index and crawler/index documentation as first-class evidence: it changes what "being found" means on that surface.
- Supporting
- 1
- Contradicting
- 0
Evidence detail (1)
Supporting
- It can take approximately 24 hours for OpenAI's systems to adjust for search results after a site's robots.txt update.
Contradicting
No contradicting evidence recorded.
Topics: retrieval_indexcitations_sourcescrawler_index_policy
Channel/surface prioritisation by geography/category
pov-channel-prioritisation
Prioritise by measured audience and referral behaviour, not by press volume. A surface matters when it moves a category's discovery, and that varies by geography; a regional surface can be commercially material before it is globally large.
- Supporting
- 0
- Contradicting
- 0
No supporting or contradicting evidence yet — the base position stands alone.
Commercial surfaces: shopping, transaction and ads
pov-commerce-ads
Where AI surfaces carry shopping, transaction or ad placements, discovery is also a commercial pipeline. Optimise the product and feed data those surfaces consume, and measure the commerce path, not just the citation.
- Supporting
- 0
- Contradicting
- 0
No supporting or contradicting evidence yet — the base position stands alone.
Measurement principles and known blind spots
pov-measurement
Measure discovery with evidence-derived confidence and explicit unknowns; a vendor's self-reported share is a study with a denominator and a window, not a fact. Known blind spots (unnamed samples, unpublished denominators, different geographies) are recorded, not smoothed over.
- Supporting
- 0
- Contradicting
- 0
No supporting or contradicting evidence yet — the base position stands alone.
POV changelog
pov-retrieval-systems2026-09-19 18:33 UTC material crawler_index_policy change: significance 3.63 >= 3.50, confidence medium (first-seen quantified claim)
Before → after
Before
Each surface reaches the live web through a different retrieval and citation stack, so the same brand asset is discovered unevenly. Treat retrieval/index and crawler/index documentation as first-class evidence: it changes what "being found" means on that surface.
After
Each surface reaches the live web through a different retrieval and citation stack, so the same brand asset is discovered unevenly. Treat retrieval/index and crawler/index documentation as first-class evidence: it changes what "being found" means on that surface. - It can take approximately 24 hours for OpenAI's systems to adjust for search results after a site's robots.txt update. (evidence 0b187a5b6f942c1d2a3fcb12285238e5; 2026-09-19; medium)
Evidence: 0b187a5b6f94